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Amazon reviewers: Don't punish artists for poor delivery

I've noticed on a number of occasions where Amazon.com reviewers will give an album, a film, or a game 0.5 to 1.0 out of 5.0 stars and then proceed to write a review saying they loved the quality of the product, but were disappointed by the delivery. What they need to realize is they're not dissatisfied with the product, but with Amazon, and what they're doing is punishing the artist as opposed to the deliverer. It makes absolutely no sense to rave about an album and give it 1.0 star out of 5.0, all because the delivery was less than stellar.

If anyone runs into this situation, I recommend either emailing Amazon or calling them at this number - (888) 280-3321. Take the matter up with them and hopefully the two of you can work something out. In my experience with Amazon, the customer service has been very helpful, and I'm sure they'll work with you to make sure your needs are met and you're not tentative about shopping there again.

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