I got a new car over the weekend. Before that point, I had owned just one car in all my years. In '97, I purchased a '95 Saturn, which lasted me through the start of 2013. However, it recently breathed its last breath, so it was time to say goodbye and welcome a new automobile in my life.
I went to two places before purchasing my new car. At Toyota, while the seller himself came across as very approachable and kind, others whom spoke to me appeared to be rather irritable, arrogant, and not at all interested in working with me to buy a car. After filling out some applications, I was told I'd receive a phone call that night or the following morning regarding the cars I was interested in and if we'd be able to work out a deal, but never received the call. Perhaps it was just a bad day for them, but in any case, it definitely wasn't a good first impression I had of the place and unless I found a potentially great deal there, I'd be hard-pressed to ever return.
I then went to Ricart. I'd never gone to the place before, but had definitely heard about it, and would even poke fun at some of their ads, which always end with, "We're dealin'!" Well, after my afternoon there, I can say that the ads definitely aren't examples of false advertising. The place is huge and they're definitely dealing cars left and right. While the whole process took longer than I would have liked, I'd still highly recommend Ricart to potential car buyers (or leasers). Unlike at Toyota, the people at Ricart looked at every possible option to find the best deal for me, took their time explaining all these options, and did everything in their power to make me a satisfied customer. I even received a call the following day from Ricart, thanking me for the purchase, hoping I was satisfied with the product, and if I had any questions or concerns, not to hesitate to contact them. Ricart actually made me feel like a valued customer, didn't appear to cast judgment on me due to some credit issues (due to the recession and past health problems), and put forth a great amount of effort to make sure I got the best deal possible. If I still live in the area when the time comes, I'll definitely check Ricart out first when making my next car purchase and recommend others give them a look as well!
Here's a link to their webpage in case anyone is interested:
http://www.ricart.com/index.htm
I went to two places before purchasing my new car. At Toyota, while the seller himself came across as very approachable and kind, others whom spoke to me appeared to be rather irritable, arrogant, and not at all interested in working with me to buy a car. After filling out some applications, I was told I'd receive a phone call that night or the following morning regarding the cars I was interested in and if we'd be able to work out a deal, but never received the call. Perhaps it was just a bad day for them, but in any case, it definitely wasn't a good first impression I had of the place and unless I found a potentially great deal there, I'd be hard-pressed to ever return.
I then went to Ricart. I'd never gone to the place before, but had definitely heard about it, and would even poke fun at some of their ads, which always end with, "We're dealin'!" Well, after my afternoon there, I can say that the ads definitely aren't examples of false advertising. The place is huge and they're definitely dealing cars left and right. While the whole process took longer than I would have liked, I'd still highly recommend Ricart to potential car buyers (or leasers). Unlike at Toyota, the people at Ricart looked at every possible option to find the best deal for me, took their time explaining all these options, and did everything in their power to make me a satisfied customer. I even received a call the following day from Ricart, thanking me for the purchase, hoping I was satisfied with the product, and if I had any questions or concerns, not to hesitate to contact them. Ricart actually made me feel like a valued customer, didn't appear to cast judgment on me due to some credit issues (due to the recession and past health problems), and put forth a great amount of effort to make sure I got the best deal possible. If I still live in the area when the time comes, I'll definitely check Ricart out first when making my next car purchase and recommend others give them a look as well!
Here's a link to their webpage in case anyone is interested:
http://www.ricart.com/index.htm
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